Give our Support team access to your store so we can help add or customize any Loox widget or feature for you.
To create a staff account for Loox Support:
- Go to your Shopify Admin Settings
- Under "Users and permissions", click "Add staff":
- Enter "Loox" as the first name and "Support" as the last name
- Enter the following email address in the "Email" field: success@loox.app
- Under "Store permissions", select "Online Store"
- Under "App permissions" , select "Loox Product Reviews & Photos"
- Click "Send invite".
- Contact our Support team.
Note: We might need additional permissions. If so, we'll let you know.